W3 Connect

A powerful, flexible integration platform for MaxOptra

w3connect is our packaged integration service that connects MaxOptra with a wide range of third-party systems and APIs — quickly, reliably, and without the cost and complexity of one-off development.

Built on the back of numerous real-world MaxOptra integrations, w3connect is designed to meet the vast majority of customer requirements using a modular, “plug-in” approach. Each integration can be enabled as needed, keeping the system clean, scalable, and future-proof.

We also offer bespoke and custom integrations where requirements go beyond the standard package.

What w3connect does

w3connect acts as a secure middleware layer between MaxOptra and your other systems, handling:

• Data synchronisation

• Scheduling and automation

• Error handling and logging

• Webhooks and real-time updates

• Multi-client access and control

All with full visibility, resilience, and control.

Modular integrations (plug-in based)

w3connect uses selectable modules for individual APIs, allowing you to integrate only what you need.

Examples include:

• NetSuite

• Zoho

• Sage

• Intact

• And other third-party or custom APIs

Additional integrations can be added if not currently supported.

Core features (included as standard)

Multi-client & branding

• Full multi-client architecture with dedicated subdomains

• Client-level customisation of branding, colours, and logo

• Mobile and app-friendly interface

Flexible configuration

• Fully user-configurable sync rules

• Choose exactly what data syncs, including custom fields

• Multiple sync options depending on operational needs

• Manual sync runs with clear progress indicators and logs

Automation & reliability

• Built-in cron and scheduling

• Separate API and job worker architecture

• Automatic protection against duplicate job execution (skips and logs if already running)

• Auto-configuration of MaxOptra webhooks

Visibility & control

• Extensive logging with searchable references (e.g. order numbers)

• Automatic cleanup of old logs

• Customisable delivery notes

• Different user access levels, configurable per client

Developer-grade foundations

• Plugin-based API architecture

• Auto-generated API documentation

• Built-in database migrations, allowing seamless rollout of updates

• System monitoring and health tools

Hosting, support & security (included)

w3connect is delivered as a fully managed service.

Hosting & support includes:

• Professional hosting on Cloud VPS infrastructure

• Business-hours telephone support

• Out-of-hours email and ticket support

• Access to a hosting control panel (email, autoresponders, logs, stats, etc.)

• Regular backups

• Fully managed server support (24/7 third-party monitoring)

• Ongoing platform support, patches, and security updates

Pricing

£200 per month
or
£2,000 per annum

• First payment due only after the system has been fully integrated and tested

• Price includes hosting, support, and ongoing platform maintenance

Bespoke solutions available

While w3connect is designed to cover most use cases out of the box, we also provide custom integrations and extensions for more complex workflows, specialist systems, or unique business logic.